| Aaba pay is a service provider. |
| Aaba Pay never ask CVV OTP and never share your OTP CVV OR card details to anyone. |
Q: How long will it
take to receive an amount from Aaba Pay?
It is an automated banking
process, the amount will be credited based on the Priority chosen by you.
Q: Is there any fee
to sign up in Aaba Pay?
No, Sign Up in Aaba Pay is absolutely free.
Q: How to start
using Aaba Pay in Mobile?
*Install Aaba Pay App from Google Play
Store / Soon on App Store.
* Login to Aaba Pay using your Google Account or Create a new account.
* Register your details and get your Aaba Pay ID.
* Scan your Aadhar and take a real time selfie, finally select your preferred
payment options for your Payments.
Q: Is
Aaba Pay safe to use?
Yes, Aaba Pay is fully protected. All
Financial Transactions details in Aaba Pay are verified under PCI-DSS and SSL
Technology.
The Payment Card Industry Data Security Standard (PCI DSS) is an information
Security standard for organizations that handle branded Credit Cards from the
major card schemes. The standard Technology was created to increase controls
around cardholder data to reduce Credit Card fraud.
Secure Sockets Layer (SSL) is a standard Security Technology for establishing
an encrypted link between a server and a client. This link ensures that all
data passed between the web server and browsers remain private and integral.
Q: Can I get back my
money if the transaction failed?
Yes, if the transaction failed due to any issues at bank end, the amount
will return back to the original source 3 to 5 days.
Q: What kind of
payment can we initiate through Aaba Pay?
Y You can initiate all kinds of utility payments like Credit / Debit
Card, UPI, Wallet ,Mobikwiki, etc), Net Banking through
Aaba Pay
Q: How can I
initiate payment using Credit / Debit Card through Aaba
Pay?
You can pay from your Credit / Debit
Card through “Utility Payment or Request Payment option” in Aaba Pay.
* Click “Utility Payment” option, select your Beneficiary and enter the
required fields.
* Next you will be redirected to the Payment Gateway screen, enter your card
details and proceed the payment.
Q: How can I change
my password?
To change your password, follow these
steps
* Login into the Aaba Pay Account.
* View your profile, click the option “Change Password.”
* Enter your New Password and proceed with the change.
Q: How can I contact
Aaba Pay to clarify my queries?
You can contact Aaba Pay Team through Chat / Mail Support
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Q: Where can I view
the Transaction Status?
On the Home page you can view “History” option. Click that and view the
transaction status of your payment.
Q: What is the
Convenience fee in Aaba Pay?
Convenience charge for the payment will
be minimum of 1.25 % and depends upon priority. Excluding taxes, for Instant
Pay 4.97 %, for Same Day Priority 2.53 %, for T3 Priority 2.55 %, for T2
Priority 2.12 % and for Low Priority 1.25% .T30 IS 0% is the convenience fee. GST 18 % as
applicable on convenience charge. For Business Cards and Amazon Pay extra charges are applicable.
Q: Whether my card
details are Secure?
Yes, Aaba Pay is tied up with PCI-DSS and SSL Technology which makes your
Card Detail more Secure and builds credibility with Customers.
Q: Can I cancel my
payment?
Yes, you can cancel your payments within the settlement time. For
cancellation purpose you have to contact Aaba Pay Team through “Chat ON WHATUP or Mail
Support”. Refund charges are applicable.
Q: Is there any fee
charged for refunding the payments?
Yes, extra 10% amount will be deducted from your payment (Including the
Priority charges) as a refunding charge.
Q: What will happen
if my payment is in Withheld status?
If you didn’t provide the valid documents for your payment, it will be
refunded automatically on the 4th working day from your Settlement date. Refund
charges are applicable.
Q: What will happen
if my mobile gets lost / stolen?
Don't worry! No one can access your Aaba Pay Account without entering the
Aaba Pay Mpin/ Fingerprint. That's why we recommend not store your Aaba Pay
password anywhere on your phone. However, for security reasons if your phone is
lost / stolen inform us immediately by mailing us to MohammedSarfaraz@AabaPay.com / AabaPay1@gmail.com so that we will freeze your account for further safeguard purpose.
Q: What is Fair Use
Policy?
It will be decided by our legal team based on your Transactions,
Chargeback / Dispute from Banks. Once you are eligible for that your Instant
Pay limit will be increased.
Q: Can I increase my
“Instant Pay and Same Day” limit?
Yes, it will be decided by our legal team based on your Transactions,
Chargeback / Dispute from Banks. Once you are eligible for that your Instant
Pay limit will be increased.
* Login to Aaba Pay using your Google Account or Create a new account.
* Register your details and get your Aaba Pay ID.
* Scan your Aadhar and take a real time selfie, finally select your preferred payment options for your Payments.
The Payment Card Industry Data Security Standard (PCI DSS) is an information Security standard for organizations that handle branded Credit Cards from the major card schemes. The standard Technology was created to increase controls around cardholder data to reduce Credit Card fraud.
Secure Sockets Layer (SSL) is a standard Security Technology for establishing an encrypted link between a server and a client. This link ensures that all data passed between the web server and browsers remain private and integral.
* Click “Utility Payment” option, select your Beneficiary and enter the required fields.
* Next you will be redirected to the Payment Gateway screen, enter your card details and proceed the payment.
* Login into the Aaba Pay Account.
* View your profile, click the option “Change Password.”
* Enter your New Password and proceed with the change.
